Terms Of Service
Terms & Conditions
These terms and conditions govern the use of our appliance repair and service support. By using our services, you agree to these terms in full.
User Agreement
By scheduling or requesting a service, you accept these terms. This agreement applies to all service requests through Service Today.
- Third-Party Services: You agree to the terms of any third-party services we may use.
- Accurate Information: You are responsible for providing accurate information about your appliance.
- Payment: You agree to the payment terms and any follow-up charges that may apply.
- Independent Status: You understand that we are an independent third-party service and not affiliated with any original equipment manufacturers (OEMs) like LG, Samsung, or Whirlpool.
Your Rights
We believe in transparency. As our customer, you have the following rights:
- Transparent Pricing: You have the right to know the full price before a service begins.
- Data Protection: We respect your privacy and protect your personal information.
- Right to Refuse: You can refuse a service before it starts
- Right to Complain: You have the right to raise a complaint and receive a resolution.
Usage Restrictions
Key Service Guidelines
Timely Response
We strive for quick service, but the actual time may vary based on location and availability.
Transparent Charges
All prices are shared with you before a service begins. Any additional charges will be communicated and approved by you in advance.
Independent Status
We are not affiliated with any specific appliance brand. We operate as a third-party repair service provider.
Policy Updates
These terms may be updated at any time. Your continued use of our services means you accept any new terms.
Service Cancellation
You can cancel your request before a technician is dispatched. After dispatch, a basic visit charge may apply.
Service Limitations
We are not responsible for damage to your appliance that is unrelated to the work performed by our technician or parts outside the scope of our repair.
Need Help?
If you have any questions about our terms or need further clarification, our support team is ready to assist you.