1. Introduction

Your trust is our top priority. We respect your privacy and are transparent about how we handle your information. This Privacy Policy outlines our practices and your rights regarding your personal data.

2. Information We Collect

We collect information to provide smooth and efficient service experiences. This includes:

2.1 Information You Provide

This includes your full name, phone number, email address, service location, and details about your appliance and service request.

2.2 Automatically Collected Information

When you visit our website, we may automatically collect data such as device and browser information, log files, session data, and usage patterns to improve our services.

3. How We Use Your Information

• Schedule and provide appliance services at your location
• Send you updates about your service status and technician visits.
• Improve our service offerings and customer support.
• Resolve any complaints or technical issues you may have.

4. Information Sharing & Disclosure

We do not sell or rent your personal data. We only share information in these scenarios:

4.1 With Your Consent

We will only share your information with third-party repair specialists if you give us your explicit consent.

4.2 Legal Requirements

We may disclose your information to comply with legal obligations, assist law enforcement, enforce our Terms & Conditions, or protect the safety of our users and services.

5. Data Security

We take data security seriously and have implemented robust measures to safeguard your information:

• All website transactions are secured with SSL encryption.
• We maintain restricted internal access to customer data.
• We conduct regular security audits and have strict protection protocols in place.

6. Your Rights & Choices

• Access the personal information we hold about you
• Request corrections to any inaccurate data
• Request deletion of your personal data
• Withdraw consent to data processing at any time

7. Updates to This Policy

We may update our Privacy Policy periodically. Any changes will be posted on this page with a new effective date. We encourage you to review this policy regularly to stay informed.